להלן תיאור מבנה המכתב העיסקי באנגלית | |
The Start | הפתיחה |
Dear Sir or Madam To Whom It May Concern |
אם אתה לא מכיר את הנמען |
Dear Mr, Mrs, Miss or Ms | אם אתה מכיר את הנמען והיחסים הם רשמיים. פניה לאישה שלא ידוע מצבה המשפחתי Ms |
Dear Sharon | פניה לא פורמלית |
The Reference | אזכור למכתב |
Regarding your advertisement in With reference to our telephone conversation today With reference to your advertisement in the Times With reference to your letter of 15rd April With reference to your phone call today | |
Thank you for your letter of March 5th
With reference to our telephone conversation... | |
The Reason for Writing | הסיבה לכתיבה |
I am writing to enquire about I am writing to apologize for I am writing to you to confirm our order | |
Requesting | בקשה |
would you please send me ...(requesting a catalogue, brochure, etc) I would be grateful if you could include a brochure... Could you please send me ... Could you possibly ... ? I would be grateful if you could include a brochure... I would be grateful if you could I would also like to know ...(requesting further information) Could you tell me whether ... | |
Agreeing to Requests | הסכמה |
I would be delighted to | |
Giving Bad News | חדשות לא טובות |
I have noted with surprise that Unfortunately I am afraid that | |
Enclosing Documents | צירוף מסמכים |
I am enclosing Please find enclosed Enclosed you will find | |
Closing Remarks | הערה לסיום |
Thank you for your help
Thank you for your prompt help Please contact us again if there are any problems Please contact us again if we can help in any way Please contact us again if you have any questions | |
Reference to Future Contact | אזכור להתקשרות עתידית |
I look forward to hearing from you soon
I look forward to meeting you next Monday I look forward to seeing you next Monday I look forward to meeting you at | |
The Finish | הסיום |
Yours faithfully | אם אתה לא יודע את שם |
Yours sincerely | אם אתה יודע את השם |
Best wishes Best regards |
אם הוא חבר שלך |
Sharon Tal
Sales Manager
Zooloo Portal l.t.d.
4 Zabutinsky st
Raanana 43100
Dear Mr Tal,
With
reference to our telephone conversation today, I am writing to confirm your
order for: 10,000 x Zooloo Shirts Ref. No 837
Please contact us again if
we can help in any way.
Yours sincerely,
Nava Barak
Sales Department